Online Shop Terms of Sales

Urban Islander Online Shop | Terms of Sales
Sales Organization Urban Islander, LLC
Representative Hideto Edward Yoshida
Website Urban Islander Online Shop
Person in Operation Hideto Edward Yoshida
Location Shoto Garden 1F, 21-15 Kamiyama-cho, Shibuya-ku, Tokyo 150-0047, Japan
Contact Tel: 03-5454-5750
(Contact Hours:weekday11:00 – 20:00, not available on weekends and holidays)
Sales Price As described by the product with tax inclusive
Sales Unit There is a limit set per product purchase.
No more than 5 pc per product can be purchased at time.
Other Expense Shipping Fee
Cash On Delivery Charge – 324JPY nationwide
Payment Method Credit Card – VISA, MasterCar, and American Express one-time payment only
Cash on Delivery
Payment Terms Credit Card – when card company collect charges
PayPal – same as credit card
Cash on Delivery- pay to the driver as goods delivered
Delivery Method Outsourced to Amazon Fullfilment Centre who deliver goods using Yamato Logistics and other companies
Deliver only within Japan
Delivery Timing 2-10 business days normally.
*Delay will occur on remote locations or items with low stock.
Return/Exchange No return or exchange accepted except in case of:
– initial failure of the product
– wrong item(s) delivered

Please contact above contact within 7 business days from the day of delivery ServiceSystem can be out of order by emergency reasons. Please note there will be service down time which requires lead time to recover from.

3/24-3/31の期間、サイトリニューアル作業の影響で一部見づらい部分があります。サービス改善のためご理解よろしくお願いいたします。 非表示