Online Shop Terms of Sales


Urban Islander Online Shop | Terms of Sales
Sales Organization Urban Islander, LLC
Representative Hideto Edward Yoshida
Website Urban Islander Online Shop
http://urbanislander.co.jp/shop
Person in Operation Hideto Edward Yoshida
Location Shoto Garden 1F, 21-15 Kamiyama-cho, Shibuya-ku, Tokyo 150-0047, Japan
Contact Tel: 03-5454-5750
Email: shop@urbanislander.co.jp
(Contact Hours:weekday11:00 – 20:00, not available on weekends and holidays)
Sales Price As described by the product with tax inclusive
Sales Unit There is a limit set per product purchase.
No more than 5 pc per product can be purchased at time.
Other Expense Shipping Fee
Cash On Delivery Charge – 324JPY nationwide
Payment Method Credit Card – VISA, MasterCar, and American Express one-time payment only
PayPal
Cash on Delivery
Payment Terms Credit Card – when card company collect charges
PayPal – same as credit card
Cash on Delivery- pay to the driver as goods delivered
Delivery Method Outsourced to Amazon Fullfilment Centre who deliver goods using Yamato Logistics and other companies
Deliver only within Japan
Delivery Timing 2-10 business days normally.
*Delay will occur on remote locations or items with low stock.
Return/Exchange No return or exchange accepted except in case of:
– initial failure of the product
– wrong item(s) delivered

Please contact above contact within 7 business days from the day of delivery
shop@urbanislander.co.jpOnline ServiceSystem can be out of order by emergency reasons. Please note there will be service down time which requires lead time to recover from.